MANAGED SERVICES

Many businesses invested in Microsoft technologies are seeking certified experts to assist them with the complexity of Microsoft Azure as they turn to the cloud. Customers still need expertise to choose the right service elements and to configure them appropriately. Our Managed Services for Microsoft Azure are helping clients easily consume Azure services and benefit from agile consumption-based models

 

CLOUDOPS FREE

Free support & consultancy package. Expert guidance for your team, providing support and optimisation recommendations of your Azure environment.

Features:​

  • Consulting on Azure Services

  • Cost Optimisation Recommendations

  • Technical Support

  • Incident SLA: 8x5; Critical 24x7*

  • Escalation to Microsoft Premier Support*

* Cloud Services CSP Azure Subscription required

CLOUDOPS STANDARD

Basic management & support package. Our experts extend your cloud operations and management.

Features:

  • Consulting on Azure Services

  • Cost Optimisation

  • Consumption Monitoring and Metering

  • Cost Management 

  • Infrastructure provisioning management

  • ​Deployment operations and troubleshooting

  • Technical Support 

  • Service Request SLA: 8x5x4

  • Incident SLA: 24x7x4; Critical 24x7x1

  • Escalation to Microsoft Premier Support

CLOUDOPS PREMIUM

Full-featured package. Our experts proactively monitors and manages your Azure environments.

Features:

  • Consulting on Azure Services

  • Cost Optimisation

  • Consumption Monitoring and Metering

  • Cost Management 

  • Infrastructure provisioning management

  • ​Deployment operations and troubleshooting

  • Governance & Policy management 

  • Resource Utilisation Optimisation 

  • Technical Support 

  • Service Request SLA: 8x5x4

  • Incident SLA: 24x7x4; Critical 24x7x1

  • Escalation to Microsoft Premier Support

ADV. MONITORING

Hybrid add-on managed service. Extends CloudOps Packages with extra monitoring features

Single pane of glass monitoring & intelligent alerting of all your infrastructure: Cloud and on-Premise

Features:

  • Monitoring Applications

  • Monitoring Infrastructure 

  • Monitoring Network

  • Monitoring Databases 

  • Intelligent Alerting

  • Continuos Resource Utilisation Optimisation

*Extra costs for Azure Log Analytics 

ADV. SECURITY

Hybrid add-on managed service. Extends CloudOps Packages with extra Security & Compliance features

Single pane of glass Security Management of all your infrastructure: Cloud and on-Premise

Features:

  • Continuous assessment and security recommendations

  • Compliance Scoring

  • Regulatory compliance dashboard and reports

  • Threat protection for Azure VMs and non-Azure servers (including Server EDR)

  • Threat protection for PaaS services

  • and more..

*Extra costs for Azure Log Analytics & Azure Security Center

 
 
 
 
 

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