MANAGED SERVICES
Many businesses invested in Microsoft technologies are seeking certified experts to assist them with the complexity of Microsoft Azure as they turn to the cloud. Customers still need expertise to choose the right service elements and to configure them appropriately. Our Managed Services for Microsoft Azure are helping clients easily consume Azure services and benefit from agile consumption-based models
CLOUDOPS FREE
Free support & consultancy package. Expert guidance for your team, providing support and optimisation recommendations of your Azure environment.
Features:
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Consulting on Azure Services
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Cost Optimisation Recommendations
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Technical Support
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Incident SLA: 8x5; Critical 24x7*
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Escalation to Microsoft Premier Support*
* Cloud Services CSP Azure Subscription required
CLOUDOPS STANDARD
Basic management & support package. Our experts extend your cloud operations and management.
Features:
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Consulting on Azure Services
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Cost Optimisation
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Consumption Monitoring and Metering
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Cost Management
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Infrastructure provisioning management
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Deployment operations and troubleshooting
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Technical Support
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Service Request SLA: 8x5x4
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Incident SLA: 24x7x4; Critical 24x7x1
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Escalation to Microsoft Premier Support
CLOUDOPS PREMIUM
Full-featured package. Our experts proactively monitors and manages your Azure environments.
Features:
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Consulting on Azure Services
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Cost Optimisation
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Consumption Monitoring and Metering
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Cost Management
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Infrastructure provisioning management
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Deployment operations and troubleshooting
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Governance & Policy management
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Resource Utilisation Optimisation
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Technical Support
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Service Request SLA: 8x5x4
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Incident SLA: 24x7x4; Critical 24x7x1
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Escalation to Microsoft Premier Support
ADV. MONITORING
Hybrid add-on managed service. Extends CloudOps Packages with extra monitoring features
Single pane of glass monitoring & intelligent alerting of all your infrastructure: Cloud and on-Premise
Features:
Monitoring Applications
Monitoring Infrastructure
Monitoring Network
Monitoring Databases
Intelligent Alerting
Continuos Resource Utilisation Optimisation
*Extra costs for Azure Log Analytics
ADV. SECURITY
Hybrid add-on managed service. Extends CloudOps Packages with extra Security & Compliance features
Single pane of glass Security Management of all your infrastructure: Cloud and on-Premise
Features:
Continuous assessment and security recommendations
Compliance Scoring
Regulatory compliance dashboard and reports
Threat protection for Azure VMs and non-Azure servers (including Server EDR)
Threat protection for PaaS services
and more..
*Extra costs for Azure Log Analytics & Azure Security Center